Quality analysis for IT & telecommunication services

The demand for quality and availability of IT- and telecommunication services has grown continuously during the last few years.

Today, it is not only important that, for example, an email will transfer reliably or a provider assures 24/365 availability for his services. Instead, service level agreements define, how long a mail may be on its way, how fast a Short Message must be delivered and which time interval is tolerable to carry out a password change over distributed systems.

Today, existing tools for the monitoring of the end-to-end quality of services provide only limited support to supervise such transaction times. IP Systems ServCon closes this gap by providing customers with adoptable modules, which can be integrated into industry standard systems like HP OpenView.

The service portfolio encloses:

Development of appropriate measuring tools
Adjustment to the individual customer needs
Consulting for the conception, the execution and the evaluation of appropriate service quality analyses.

For monitoring MMS centers and services we offer our product MMS Probe für HP OpenView InternetServices. For more information about MMS Probe please click here.